Private branch exchange system or also known as Melbourne hosted PBX phone systems is a type of telephone exchange system that occurs within a private network only. It can be likened to a local area network of computers with the same internet connection. All devices within the connection can communicate with each other. This is the type of phone system most growing businesses use as it cuts cost on a private connection. Also, it allows a more secure and more convenient home phone system.
However, if you want to go for hosted ones, it can get a little more expensive as they are usually the ones who will install the phone system and do the wirings for you.
But here is how you can apply for a hosted PBX phone system:
Step 1:
Choose a reliable company. Do your own research and find out which company is a good host. When you have singled out one company, immediately go there and ask for details. Find out how this thing works and how they will provide the service. You should get the details from the technicians themselves so you can better understand the process.
Step 2:
Find out how much their packages cost and what is included in those packages. Does it include a voicemail, a multiple-line system, music on hold and so on? These are important in business settings and something you would want to be included in the package you are getting. Understand the hidden charges (if there are any) to their packages. Also, find out what will happen in case there are service errors or connections and how their technical team can provide solutions for such cases.